Refund Policy
Effective September 5, 2026
Monthly subscriptions
You may cancel at any time from Plans & billing. Cancellation stops future renewals, and paid access normally remains available through the end of the current billing period.
Refund eligibility
Subscription charges are generally non-refundable after a billing period begins. We will review requests involving duplicate charges, billing errors, unauthorized transactions, or a material technical failure that prevented use of the paid service. Nothing in this policy limits rights that cannot be waived under applicable law.
How to request a review
Email support@contractsignalai.com within 14 days of the charge. Include the account email, charge date, amount, and a short explanation. Do not send card numbers or banking credentials.
Processing
Approved refunds are returned through the original payment method. Bank processing times vary and are outside our control.